The new system, which allows for real-time, online water use and bill tracking for homeowners and businessess, first began to be rolled out in the city in early July.
The system allows customers to analyze their water use, and identify ways to conserve water, reduce bills and detect leaks. The launch of the online tool is the latest component of the citywide conversion to Automated Meter Reading — wireless water meters that transmit consumption data at least four times per day, ending the use of estimated water bills and giving customers more accurate and timely records of their usage.
Broad Channel customers who have already coverted to the automated meter reading system may now use the online tracking tool to see the dollar value of the water they have used as they use it, and view past billing and payment history. You can access the DEP's new automated water usage tool here.
If your residence has not yet been converetd to the new AMR system, you may call 311 at any time to get a Contractor referral to schedule a transmitter installation – performed by DEP contractors at no expense to you – for your property.
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